Returns and Warranty
Please inspect your Shipment upon arrival!
Open each box and inspect each wheel. Report any damage or shipping related breakage immediately to the carrier. In that rare case of a manufacture defect contact us immediately and send us a picture of the wheel at firstname.lastname@example.org. Used items still under manufacturers warranty may have to be inspected by a factory representative before a refund or exchange can be authorized. Note: You must get approval for return or merchandise will be refused and returned to you.
Once a return is approved, return the new/unused item in the original box pre-paid (customer is responsible for shipping cost). Returns must be non-mounted, protected from shipping damage, as customer received.
Any returns or exchanges other than a manufacturer's defect or an incorrect shipment are subject up to 20% restocking fee, plus shipping cost (to you and back).